Fantastic price and awesome service!
Bought a bunch of stuff for my new home studio, and very glad to have Desmond and his colleague some down to set up for me :) Thanks Anne and Desmond!! Best price and even better service! Valentine forever! :)
Great Service & Support, very friendly and a very good price ...
I will come back!
Anne and team..... thank you so much for all your knowledge and support over the years.. truly brilliant..;-).. VMC.. you totally rock..u guys are like the 4th emergency service! thank you again...
Cheers and much love to all
Thanks to Anne I have a great controller that helped me rock parties in more ways than one. I also have a great Bumi Bag that I carry the controller in. I also have a pair of Denon headphones that help me when I DJ or even listen to music. Anne even found a pair of headphones for my wife, that I bought at a very good discount.
Thanks Anne for helping DJs in the past and even now. Has-been DJs like myself always come to the shop and always feel welcomed by you, J Styles SG, Dino and the rest of the staff.
God bless you always
amazing customer service. took my s4 in to get fixed and replace the piece of my sennheiser headphones that broke off inside. Sennheiser did not respond to my request even to sell me a spare, apparently such things being unavailable in singapore.
Anne managed to persuade them to source the appropriate part and managed to repair the s4 and drop it off the next day.
turn out you can get good service in singapore after all :-]
I bought a pair of KRK Rokit 5 limited edition speakers from VMC in February this year. They were working great until recently when 1 of the speakers start to emit muffled & crackling sound. I brought in over to VMC to test it & it was working fine. So I brought it back but the same issue persists. Since I hook it up to my turntable, the issue could be with my set-up. VMC is kind enough to send over 1 of their staffs, Esmady, to trouble shoot my set-up. Now the speakers are working great agn! Tks Anne & Esmady!
Loved the customer service and the help I received to pick up my Machine Mk2. They made the entire experience so memorable despite me being in an unknown country. Thanks guys and keep it the same.
Anne and the team from VMC did a great job in showing me a few great options and answering all my questions perfectly. The team is very knowledgeable about all the equipment they have in their store and they gave me a great deal too.
Thanks to Anne and her team,
VMC has been supporting my DJ Student Interest Group with equipment and equipment repairs.
Not only does VMC offer affordable prices, they also do provide an amazing customer service. VMC caters to my Student Interest Group every step of the way from retail, to after sales care and even delivering to my school after the equipment is repaired and operational. Their response time is also top notched, with a same day quotation and a one day repair. i received back my equipment within three days after sending it in for repairs. I will recommend VMC to any of my DJ friends and anyone who is seeking for DJ equipment.
I recently had to get my Traktor S4 controller repaired on a high priority basis - in fact, I had a gig in the afternoon of the same day and it was a paramount concern to get my gear repaired for the event. I went desperately to Valentine Music Centre to troubleshoot the problem and sought to get it fixed.
I could not be more grateful and thankful to Valentine Music Centre for their patience, efficiency and assistance. From the get go, I was reassured by Anne that her technical team would work on it with the highest priority. The store was even prepared to loan me with a spare controller in the event that the repairs took too long. Thankfully, in a matter of a couple of hours, the problem (a damaged resistor and loose USB connector) was detected and rectified on the spot. The expedience of the service and the customer-oriented approach that I received throughout the whole experience was remarkable.
I certainly would recommend Valentine Music Centre firstly for their excellent service (especially for repairs), knowledge of products and the fact that they put the customer's needs first. Secondly, I struggle to think of a place in Singapore that has the same range of DJ products, with the same level of industry expertise and people who have kept themselves at the forefront of understanding the last DJ technology.
Keep it up Valentine Music Centre, and thank you once again!