I want to commend VMC for excellent customer service. I was looking to buy the AKG K420 headphones and I came across them at the VMC website. I reached out to VMC and left my contact number. Anne texted me a day later to inform me when the new stock will be arriving. When I went to collect the headphones, I was pleasantly surprised that the shop premises at 451 Race Course Road were very well-kept and neat. I was attended to by 2 gentlemen J and Jack. I was looking for additional accessories such as a 3.5mm cable and some adaptors. J and Jack were very helpful to find the products for me. The ambience of the store felt welcoming, encouraging patrons to spend time checking out the merchandise. J had interesting insights into the diminishing border between DJ turntablism and traditional musical instruments such as the electric guitar and bass. I highly recommend VMC to anyone looking for awesome gear. VMC accepts almost all payment options which is very convenient. I am just a local customer and not a tourist but I could feel the customer care. Keep it up, Anne, J and Jack! Too bad I can only give a max of 5 stars.
Valentine Music Centre knows how to cater to its client’s needs. Ann is very diligent in updating you about any product queries you may have. It helps that she actually knows a lot about the products too! Staff is helpful and friendly. Definitely my go-to place for all my audio needs!
the most reliable sound/dj shop i know.. friendly, patient and always willing to help.. have been gg back to them for over 10 years.. always satisfied with the service n products..
customer satisfaction guaranteed!!.
Just purchased XDJ1000mk2, A&H DB2 & Jbl speaker from VMC 2 weeks back. I would like to share my experience here. First of all I would like to say thanks to Anne, josh & Deno and the rest of the team over at VMC!
It’s all started back in May I went to look for Anne to enquire about a set of controller and a mixer(I have already know what I wanted but I’m just not too sure is it the right thing to buy). Anne was busy but she told her time and talk to me and also me what is my Budget so she can recommend something that will not be over kill for a bedroom setup. I have made frequent trips down and also send few texts to Anne to ask her questions. Every time I got my reply and that helps me to make my decision. Time skip to December and I finally made a final decision on what to buy and due to my busy schedule I went down and made the payment. The delivery of my gears to my place was fantastic as Anne &Deno is committed to deliver my gears to me on the same day given their tight schedules for the whole day. They didn’t even have their dinner when they deliver to me and it was already 12am! Kudos to you guys!
This is not my first purchase with Anne. This is my 5th purchase(Ddj wego, speaker stand and a console stand for my RX, V moda headphone, travel bag for my RX and now a full setup) all this purchase has always been a wonderful experience. To tell the truth I was very scare on my first few trip to VMC as everyone is busy as I try not to get in their way. But I would encourage those that plan to make a trip down to VMC just open up and talk to anyone in VMC and share with them what you are looking for and (from my personal experience) you will have an answer to your question.
Once again thanks Anne, josh & Deno for helping me out!
Excellent DJ controller for Traktor, also for Ableton Live.
Excellent service and kindness in shop, free delivering, good price. This will be my Singapore music store of trust from now.
I've become a regular customer of VMC because of their excellent customer service and great range of products. Knowledgeable and Friendly staff. Always a pleasure
On Sunday I decided to purchase a new piece of hardware, on Monday I got it delivered to my doorstep. The service can’t be any better than that. Thanks Anne & team!
I've been ordering from Valentine's Music Centre from abroad because they were the only ones that had some equipment that I desperately needed.
Throughout the entire process, the team over at VMC was very friendly, forthcoming and tried their best to accommodate me and my wishes along the way.
I would definitely order from them again and belief that they are providing excellent service and support! Highly recommended!
I’ve been purchasing all my home studio and dj-ing equipment from VMC since 2015. There’s never been a regret. Right from the start when enquiring with Anne, she advices the customers to on products and advices which gears are more suitable to your needs. Recently, I just purchanced my IEMS, the Mackie MP240, Dual Hybird Drivers. The moment I wanted to purchase my iems, I messaged Anne and she answered all my queries and was quick in delievering my product in just 2 days. Kudos to VMC and all the staff there. Definitely will get more gears from VMC and recommend to all my friends.
Accidentally Stumbled upon valentine music when I wanted to buy smth but too lazy to travel to other music stores. SO GLAD I DID!!! this place is so underrated! The staff are friendly and the price is really better than outside. Would return to this place any day man:)
This time round I had an issue with my pitch fader on a Technics 1200. Anne & her team took about 5 days to get it fixed, which includes delivery time. Very prompt and efficient & i'm a satisfied customer as usual. Highly recommended to check out & your one stop shop for your Dj needs
Anne and her team are very nice and friendly people. They are providing the great service and support. I had to repair my Xone 92 and they were happy to answer any question that I had and really quick and efficient in getting my mixer repaired.
In a few words: nice, professional and accommodating.
Never have I found a shop that was more welcoming, helpful and friendly than VMC. Anne was incredibly kind and went above and beyond to provide the best possible service. The store is great and has all the equipment you could need at a great price and with a fantastic staff. I've definitely found my go-to place for music-related equipment in Singapore!
been there twice within half a year to get controller and headphones!
boss was a very friendly person and staff over there is very helpful! highly recommend if you’re looking for audio equipment!
I have used VMC for over 10 years now for both purchasing of products for various hotels resorts and venues in Singapore and around the world, as well as equipment repair. Anne and the team are consummate professionals always providing timely responses, delivery of new equipment and repair of my venues existing equipment. I can 100% recommend.
going to VMC has always been a fantastic experience with anne and her crew super friendly and helpful - as always!
Been a customer for 38 years now, and it's been 5 star (and then some) service each and every time, every year. Thank you to everyone on the team at Valentine's, from then to present day, you all rock heaps 😊😊😊❤️
I knew Anne & team for years as they have been a crucial and reliable ally when it comes to equipment rental/repair for the clubs I've managed. Her service standards are impeccable and always regarded industry partners like her own family.
She has constantly gone above and beyond the normal level of service and this is why VMC is an icon among the nightlife industry.
Thank you Anne for the many years of support and stewardship, and here's to many more!
Just sent an email to ask about a product and 4 hours later, IRS at my doorstep!
Thank you for your fast response and quick actions to make the purchase so seamless man.
Anne and her team at VMC have been helping with all my DJ needs since I arrived in Singapore back in 2011. VMC consistently have the best prices in Singapore and the knowledge to make buying a great experience. The team have also been able to provide venue setup and teardown along with rental equipment on numerous occasions and most recently have helped wire up my new custom DJ setup at home. They worked well with my IDs and were able to accommodate many changes throughout the process. I can honestly say that Anne and her team are the best in the business. Give them a call, you won't be disappointed.