I felt like I was dealing with people that cared about what they do and were knowledgeable about what they sold (which is rare in Singapore). I was also really delighted with the "if you have any trouble don't hesitate to come back to us". VMC has showed me that customer service and care does exist in Singapore.
Please keep up the good work and I will be back for more.
Anne and Team,
I felt compelled to write and thank you for your continued and amazing - often life saving - service and support! No other equipment supplier I've used over the years has been so responsive to my requests, nor able to fine parts and bits that I need, usually at last minute. This morning I had landed back in Singapore for all of about an hour, and you responded with replacement parts/equipment needed for gigs tonight/Friday.
Thanks you once again!
Adam (aka MODIUM)
Good service, professionalism and hospitality is very hard to come by when it comes to buying electronic goods (or DJ equipments in this case) in Singapore. I am sorry to say this but that's just how it is. There are some good ones too (though rare) of course.
Valentine Music is one fine exception. Been patronizing Valentine Music store since I'd picked up DJ'ing. Never found the need to go to another. Service is excellent, the staffs are knowledgable and professional, prices are very competitive too. It's the kinda store where you know you can buy with a total peace of mind. Oh, in most cases, they will even offer to go out of their ways to meet your needs. The lady boss Anne is always there to make sure you have a pleasant shopping experience. All that to me, is exceptional. And I am deeply appreciative.
With their huge selection of goodies and treats, you will almost definitely find whatever you need there. Do drop by at their stores for all your DJ'ing or audio needs and you will know what I mean.
Anne, Ai Choon, Deno, Kim etc etc, thank you for being there for me all this time. Be it to solve my technical problems and always being so accommodating or simply for all the good deals I'd gotten from you. I take this opportunity to thank all of you wholeheartedly. Thank you VMC. :)
I first discovered Valentine Music Centre and Valentine Music Store almost a year ago through a DJ friend. Ever since, i have come back to Valentine for all my DJ equipment and supplies needs.
They have the most comprehensive product offering, expert DJ staff, and friendly service.
Kudos to Anne, my friend Kim and the whole team at Valentine for doing such a great job! Keep it up guys..
VMC is the best place for dj equip & advice in Singapore. all the guys there are professional & really know their stuff. Props to Ann & her stellar team for making all of this happen for djs (enthusiasts & professionals) & music lovers here!
Thing that really differentiates VMC from the rest is the after-sales support & service. Reliable & trustworthy bunch of guys that will never let you down, before, during & even after you're done getting your gear & stuff. Once a VMC client, always a VMC client :)
Valentine Music Centre carry a wide range of DJ equipment, accessories and records and they are truly a one stop shop for all your DJ needs.
Their service is excellent! Anne and her VMC staffs are extremely friendly and helpful. Whenever i have any questions about a product, I can always contact Anne directly and she will be there to help. I very much appreciate how she was able to accommodate some of my requests. Will definitely return for more. Thank you!
Kudos to Anne and the VMC crew! Please continue to bring in the latest/limited products! Cheers!
Thank you VMC Music, have been searching for a great DJ Shop in Singapore and VMC are clearly the Best! Friendly and helpful service, not pushy. I bought the Pioneer Wego and am very happy with the customer experience at VMC. Highly Recommend to others. Cheers!
am from Manila, Philippines, but everytime I have a query of any specific product, VMC is more than willing and always there to answer anything thru FB.... also when I was able to visit their sim lim branch, I was amazed at how knowledgeable VMC staff are with their products... they even had a follow through after my visit and was extremely satisfied...
it doesn't matter how big or small your purchase is, they are always there to assist customers in anyway possible...
kudos to VMC and am surely going to visit their store once again whenever I come to Singapore...
It's not very often I give positive feedback for outstanding customer service in Singapore.
With VMC and Anne I am happy to do so, I am absolutely trilled at the level of expertise, attention to detail and willingness to go the extra mile. I highly recommend VMC to anyone looking for DJ equipment.
Anne's team went over and above the call of duty for me ensuring my delivery came right to my place of work at no extra charge.
Keep it up guys, I will be back soon for my next purchase!
What a find. Moved over from switzerland and these guys couldnt have been more helpful. Was out school using vinyl and cd's but the team hooked me up with the traktor and constantly assist with advice and IT assistance.
Anne, Desmond, deno and crew the nicest and most helpful people and can guide beginners through to diehard DJ's.