I recently had to get my Traktor S4 controller repaired on a high priority basis - in fact, I had a gig in the afternoon of the same day and it was a paramount concern to get my gear repaired for the event. I went desperately to Valentine Music Centre to troubleshoot the problem and sought to get it fixed.
I could not be more grateful and thankful to Valentine Music Centre for their patience, efficiency and assistance. From the get go, I was reassured by Anne that her technical team would work on it with the highest priority. The store was even prepared to loan me with a spare controller in the event that the repairs took too long. Thankfully, in a matter of a couple of hours, the problem (a damaged resistor and loose USB connector) was detected and rectified on the spot. The expedience of the service and the customer-oriented approach that I received throughout the whole experience was remarkable.
I certainly would recommend Valentine Music Centre firstly for their excellent service (especially for repairs), knowledge of products and the fact that they put the customer's needs first. Secondly, I struggle to think of a place in Singapore that has the same range of DJ products, with the same level of industry expertise and people who have kept themselves at the forefront of understanding the last DJ technology.
Keep it up Valentine Music Centre, and thank you once again!
PRICE IS GOOD.. N THEY ARE VERY HELPFUL..THE BEST PLACE..VMC.
This is THE one stop shop for everything the DJ / Producer / Studio Builder to Music Appreciator could ever want! If Anne doesn't have it, you can rest assured she'll find it for you. Her knowledge of everything in the industry is mind boggling and her humble store (from the outside) opens up to one massive playground stocked to the walls with goodies you know you want and will come back for eventually!
Anne's honesty is commendable as she will even tell you if you can find what you are looking for cheaper elsewhere! That's YOUR welfare at heart and service above and beyond. Rarely the case though as her prices are way competitive unless you want to go bargain with sleazeballs at notorious Sim Lim Tower. She's warm and kind and never fails to offer you a drink to boot!....
Just like her modest shophouse store, you feel a sense of warmth and belonging there. How I miss the place. I've traveled the world and been to many musician's playgrounds (save guitar centre but megamarts don't count.)... nothing comes close in terms of service, stock, variety and honesty.
I remember I dropped off my ancient DJM600 for a tune up and forgot to switch the voltage to 220V coming from USA. No one can expect them to think to check such a fine detail as we are all afterall in SG and I ran it at home using a convertor to as it tended to get real hot.... Well it blew when her tech powered it up but she fixed it FOC as her own expense! Those things aren't cheap! (BTW Anne, I blew it again! haha! So I just got a studio pre-owned DJM850 instead locally... about time anyway)... She served me a good 12 years, travelling the world with me...
I could go on but I'd just be upset I can't go say hi and couldn't have purchased my current studio setup from her.... I mean till now she even recommends me where to find what I need in a foreign land, and gives me benchmark prices! She did the same when I was in Thailand setting up my studio there! Hows that for after sales and building lasting relationships!
Kudos! Keep it up and I'll def keep recommending good peeps to you... only thing is its real hard to describe to them how to find your lil sanctuary. haha!
Cheers and all the best!
-AJ aka Arrakeen
It was definitely one of the highlights of my Singapore trip. Miss Anne Teo and her staff were more than accomodating and friendly. I bought a V-Moda M-100 and a Stanton stand and was properly advised.
Good luck and more power to you guys! Party On!
Ann and her team are so great. I'm a Spanish producer in Singapore and I just bought last week a HS7 Yamaha and a sound card for home + other things. I had a different idea in mind but they helped me so much:
1. We tested the products on site and saw the difference (they actually opened a box to try them)
2. They adviced me so well (please, trust them) and they let me check reviews online to make sure of my decision
3. They gave me a discount for the whole sound system
4. They brought it home 1h after purchase without any extra charge.
I had a different idea in mind and for the same budget I got a much better set. I'm extremely happy with my decision. Another happy customer, totally recommended, thanks!
A highly recommended store where i would advise Dj's to visit!
very very veryyy recommended store!! must come, see, and buy! lol.. thank you VMC 😀
Greeted with pleasure by everyone here, and a really nice service and communication.. for tips and everything, really recommended store to go by in singapore, thanks!!
A big thanks to Anne and the crew at VMC for giving me a tutorial on CDJ 2000 nexus which I need to handle this weekend. A big thanks goes to Wan( sorry if I spelt it wrong) for your patience and willingness to show me the function and it's capabilities while attending to other customers and letting me do a hands-on with it. It is a real far cry from what I am using now. Cdj500mk2. God Bless and see ya all at Kuro.
Was greeted by a nice guy who was spinning halfway and stopped to attend to me, and gave nice advices especially for students like me on a tight budget but still want to kickstart a unique hobby.
Will definitely drop by again for any other dj related items and a shop worth recommending.
Thank You Valentines The Excellent Service. Anne you r such a mummy to all of us we come to you. You have always come to our aid & we never regret anything we bought from you. Thank you Anne.
Jay Styles.. you r a great help to me & you know ure products well. Thank you for undertaking my needs & intrest. With ypur help I purchased A pair of Denon 3900 & Audio Tech Limited Edition Headfons.
Kim.. With u dude, I would not hv done anything in my Mac without your help.
Awesome Souls in Valentine Music Centre.
It was an absolute pleasure to deal with Valentine Music Centre!
Anne in particular was very helpful - immediate response to emails as well as phone calls.
Got my DDJ-SX and DJCSC5 (special price on the pair) on the day of inquiry, delivered to my house for no extra charge.
Great experience, will be using them again for sure in the future!
For me is the Best shop of Singapore for dj's!!! They have all TRAKTOR (Native Instruments) and Pioneer PRODUCTS in stock!!!!
Anne was great to deal with and great prices! Thank you 🙂
Purchased Pioneer DDJ-SZ on 3rd April 2014 and reached to me on 7th April 2014.
Very quick respond team and good customer service !
The best DJ store in South East Asia !
Bought a controller finally after ages of contemplation and the service provided helped me make a really good decision and I'm very happy. Definitely will be back for future purchases
Excellent service! Friendly staff. Greatly helps clients! Awesome showroom with the best price and discounts in the market ^~^
I've bought a synth and a controller so far from Valentine, and every time communication, service as well as the price for the products have been top notch. Anne and the team have been great and even offered super-fast next day delivery to me on one of my purchases. Highly recommended!
I've always wanted to have my very own DJ set, finally my dream came true. Thank you Anne & Lennon for making this possible.
I live in Singapore but my friend from Vietnam took me to this store as he wanted to buy some new decks and a mixer. It was cheaper for him to fly here and buy all the stuff than to buy it from there. Soon after I was in the market for a new analogue synth and they gave me the best possible price + some extra goodies.
Great service + great owner - this is definitely my new supplier for any new music gear!
Thanks Desmond & Ann!